Privacy Policy for Bon Vivant

Last Updated: November 5, 2024

Bon Vivant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our vacation rental properties, engage with our services, or visit our website.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Dates of stay, payment details, and preferences.
• Communication Information: Information you provide in communications with us, including emails, messages, and phone calls.
• Usage Information: Details about your visits to our website, including IP address, browser type, and usage data.

2. How We Use Your Information

We use your information for purposes such as:

• Providing and Improving Services: Managing bookings, customizing your stay, and maintaining our properties.
• Communication: Sending booking confirmations, updates, and responding to inquiries.
• Marketing and Promotions: Sending special offers and updates if you have opted in.
• Security: Protecting against fraud and unauthorized access.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that assist with our operations, like payment processing, marketing, or IT support.
• Legal Requirements: To comply with legal obligations or protect the safety and rights of Bon Vivant and our guests.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.

4. Your Privacy Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [email protected]

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no internet or email transmission is completely secure. Please take care when disclosing personal information online.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track visitor behavior. You can choose to disable cookies through your browser settings, but this may affect your website experience.

7. International Data Transfers

If you are located outside of Saint Lucia, please note that your information will be transferred and processed in Saint Lucia, where privacy laws may differ from your jurisdiction.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with the date of the last update.

10. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: [email protected]

Phone: 1-758-7306218

Mailing Address: Balata Post Office, Balata, Castries, Saint Lucia, LC02 201